Consumer duty FCA's consumer duty goes beyond simple compliance checks By Linda GibsonLinda Gibson is director and head of regulatory change EMEA at BNY Mellon’s PershingArticle continues after advertPage 4 of 4Previous|Next More on Consumer duty Consumer duty Firms want better customer outcomes representation at board level Consumer duty Richards: ‘We must work together for our profession’ Consumer duty Majority of advisers say consumer duty has been positive Consumer duty FCA: deliberately opaque pricing impacts consumers Consumer duty Consumer duty played part in funds' slowed growth Consumer duty Pair of directors appointed at Consumer Duty Alliance