"Meanwhile, the remaining claimants have to wait another year to see what happens. It is very frustrating for us as advisers having to sit with claimants who are in tears and explain we have no idea what is going on, we have no idea when the next information will be available and we have no idea what the outcome will be - so your life is still on hold and there are still fees in the Sipp and the property can’t be sold and the Sipp can’t be closed and the truth is it seems nobody cares."
The FSCS says it regularly issues updates on its website and informs claimants individually about progress with their claims.
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carmen.reichman@ft.com
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