Technology  

When to automate advice, and when not to

This article is part of
Guide to the future of advice

Verso Wealth Management, an IFA consolidator that launched last year, has also developed fully digital advice as part of its multi-channel approach, which includes face-to-face and remote desk-based advice.

“For the fully digital advice channel, we have automated all stages of the advice process: discover, recommend, implement, monitor and service,” says Miles Joseph, head of transformation and change at Verso.

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“As client requirements become more complex, automated advice becomes an enabler for the adviser instead, streamlining their interactions with the client and supporting the adviser with advice solutions.”

As Binney at Wealth Wizards puts it: “The advice industry is incredibly resilient and has gone through several successful transformations. This is just another chapter in that story.”

Chloe Cheung is a features writer at FTAdviser